#SoMe, Career, Human Resources, Leadership, SHRM, Social Media & Learning, Working in People & Culture

The #HRTribe – they open doors like you wouldn’t believe!

Next month I’m on my way to the Illinois SHRM and Ohio SHRM Conferences to speak about HR in Australia & the lessons I’ve learned along the way. How this opportunity to speak outside Australia has come about is an excellent example of the collaborative nature of the international HR community (for which I am forever thankful).

A few years ago I had a brilliant conversation with a guy called Steve Browne. You might know him, he’s one of the Board Members at SHRM, he’s an all-round nice guy and he’s an active promoter of everything that’s good in HR. I’d been blogging a bit and was thinking about my professional development and what might be a good investment in my career and had decided that I’d like to apply to be a part of the SHRM Blogging team for 2016.

Well it all happened. And it changed my career and the way I think about HR exponentially.

While I’ve worked across different countries, was a member of SHRM and an avid reader of international HR & business blogs I was not at all prepared for the shift in my thinking that resulted from becoming a part of the SHRM community.

Since attending that first conference, not only have I been lucky enough to attend some phenomenal conferences and see some true thought leaders in the HR/management space (not lame, self-proclaimed ‘thought leaders’ that I think we’re ALL sick of), but I found my tribe (#HRTribeTM) AND became a part of an incredibly community that seeks to progress our profession and help us adapt to the new world of work as people-people aka HR professionals.

Two years after that first SHRM Conference I’ve now been a part of the Official SHRM Blogging team twice and this September I’m heading to the Illinois SHRM and Ohio SHRM Conferences to speak – what a roller-coaster!

The way HR is evolving internationally is so exciting because I believe it makes us confront what is unique and special about our profession, rather than resting on our laurals as the rule-makers and police. It’s forcing us to consider what those assumptions that may have been holding us back. Gone are the days (well… hopefully) where we are a primarily an administrative function. Having the opportunity to speak to people about what works well in different countries – and what doesn’t – is an incredible gift and one I’m looking forward to sharing an Australian perspective on this September. I’ve loved practising HR in Australia over the past 5 years and think that the quirks of employment law and common practice here definitely have some (interesting) lessons for those operating in different environments!

I owe a huge debt to Steve Brown, Dave Ryan, Andrew Morton, Mary Kaylor & the whole SHRM community (especially the bloggers!) for their generosity in time, guidance & mentoring over the past few years. I sincerely believe that as we further collaborate and learn more from each other we will only serve to further cement HR as a function that is seen as indispensable and valuable to organisations as we all believe it is.

 

#SHRM #SHRMBlogger #Speaker #HRTribe #Gday

#SoMe, Human Resources, Social Media & Learning, Working in People & Culture

12 good egg HR & people people to follow

New to HR or new to the wonderful world of free resources that is the net? I was introduced to the wonderful online community of HR & people professionals on the net about four years ago and can’t even tell you what a difference it’s made to my own professional practice.

From keeping up to date on the latest trends (and sometimes hearing about why they’re a load of rubbish) to having a ready-made community who are always keen to help out with a challenging scenario or provide you with a different perspective, I’ve gained so much from this generous online community.

A bit overwhelmed? Wondering where to start? Check out these amazing people! (in alphabetical order, because who on earth could possibly begin to play favourites with these legends???).

 

  1. Colin Ellis @colindellis
    At first glance you might not think you need to be following a project management guru. You do. Colin is phenomenal. If you can ever hear him speak in person do not miss the chance. If that’s not in your near future check out Colin at www.ColinDEllis.com (and sign up for his newsletter, its fantastic), so you can apply great leadership to projects and initiatives that you manage.

 

  1. Dave Ryan @DaveTheHRCzar
    Dave is the Director of HR at Mel-O-Cream Donuts and also an avid cyclist (don’t hold that against him). More importantly though, Dave is a SHRM fountain of knowledge, and is a great sharer of employment law (USA) that makes for excellent reading.

 

  1. Dr Jason Fox @drjasonfox
    Head of www.cleverness.com Jason is a wonderful author, speaker (youtube him and you’ll see what I mean) and is probably the most engaging ‘business’ speaker I’ve ever had the pleasure of engaging with. I say ‘business’ because invariably, people that label themselves this way are overly exaggerated and ineffectual, but I don’t know anyone who hasn’t heard Jason speak who doesn’t think he’s the bees knees. #bumblebeescanfly

 

  1. Greg Savage @greg_savage
    Want to hear about recruitment from someone who has been there, done that and done it better than anyone else? Look Greg up. You can read his take on the world of work at www.gregsavage.com.au and I’d also highly recommend a twitter follow as what he shares is fantastic.

 

  1. Jeff Waldman @jeffwaldmanHR
    Jeff is the founder of @SocialHRCamp and a massive advocate of HR, social HR, recruiting (the smart way) and employer branding. On top of all this (because he needs to be great at more things?) Jeff is a riveting speaker, if you ever see him on a conference line up make sure to get along to hear what he has to say!

 

  1. Jessica Merrell @jmillermerrell
    Jessica is the founder of @Workology and is an awesome source for a tonne of business & HR related thinking. On top of this Jessica is an absolute love and the website www.workology.com is a great source of a range of different writers discussing all things work & HR.

 

  1. Joey V Price @joeyvpriceHR
    Joey is an absolute HR superstar, he’s smart, entertaining (you can also catch his podcast @bizlifecoffee via goo.gl/PEJZ1S or via iTunes) and has a wealth of HR knowledge specially catered for a small business audience. On top of all this Joey is also a big advocate of inspiring the next generation of HR pros and his quick videos are always worth a view.

 

  1. Lars Schmidt @Lars
    Lars is a contributor for Fast Company, Forbes and Tech Co HQ, Lars has written the book (literally) on employer branding (Employer Branding for Dummies), he’s an advocate for the creation of great workplaces (not just workplaces that just sound great), and another fascinating person to follow!

 

  1. Sharlyn Lauby @sharlyn_lauby @hrbartender
    Sharlyn was one of the first people I ever followed in the online world of HR and I must say I find her content to still be amongst the best there is. Sharlyn is all about setting up managers for success in HR and the management of people. She always has practical, easy to understand advice and assistance ready for what seems like a million different scenarios. Highly, highly recommend.

 

  1. SHRM Research @SHRM_Research
    I love SHRM! And SHRM (Society of Human Resource Management) Research is the best place to get your latest HR news. There’s a lot of US-specific information there, but if you’re not practising in the USA don’t let that put you off, there’s also a wealth of employment research and great transferable studies that you can apply no matter where you work. On top of that, www.shrm.org is a fantastic resource, and they put on the best HR conferences in the world!

 

  1. Steve Browne @sbrownehr
    Steve! What can I say? If you want to connect with the person that, without a doubt, knows the most people globally in the world of HR, is possibly the nicest guy on the planet and also has an encyclopaedic knowledge of all things HR then make sure you follow Steve. He’s definitely not one to brag but he’s one of the most wonderful speakers and sharers (is that even a word?) of HR knowledge I’ve ever met. To top it off, Steve also produces HR Net, a weekly HR newsletter (available from www.sbrownehr.com), which is a great source of HR know-how.

 

  1. TLNT @TLNT_com
    Interested in what’s new in the world of HR? www.tlnt.com is the spot to find well-written articles on every aspect of the profession, from culture to remuneration and benefits, it’s all here. You also get a great spectrum of writers so you may find some new bloggers to follow too!

 

If you have any other must-follows I’d love to hear about them – the amount of my own professional development that is purely from the generosity and sharing of others online I am truly thankful for.

 

 

 

#SHRM16, #SoMe, Reflective practice, Social Media & Learning, Working in People & Culture

The HR World is Becoming More Connected

I have LOVED the #SHRM16 conference and it has really forced me to get out and meet some fantastic people – both ones that I’ve had the opportunity to connect with online and also some completely new friends.

That’s the amazing thing about our HR world becoming more and more connected. Having worked across Australia and New Zealand it was the advent of social media allowing professionals to share and collaborate that really changed the game for me. All of a sudden, it wasn’t just the few having access to information about HR in other organisations and countries through printed journals, conferences and site visits. The many can now collaborate, share and create together, coming together on Twitter, LinkedIn, through blogs and vertical platforms (and many other ways) to work across industries and oceans.

The effect this is having on HR is massive. Our employees were already globalising through migration – but now our HR approach is globalising. We’re being able to access information about state of the art employee attraction schemes happening in the USA, learning and development taking a front seat in the UK and I’m able to talk to the creators of such things through Twitter, Skype and a host of other social platforms. People, and companies, are sharing more: the session from Craig Briscoe and Jenn Saavedra from Dell was a testament to that, an excellent example of a large company inviting others to learn from their journey.

It is through social media that I connected with the good folks at SHRM and had the opportunity to get closer to a whole new world of ways to approach people at work. I had initially used social media professionally as tool to observe – I began to follow some prolific HR and learning experts on Twitter and the more they shared the more engaged in this community I became. I began to share content that was relevant to me and then began to blog myself, I also engaged in tweetchats, LinkedIn groups, discovered more great resources and authors and also began to share this knowledge and my own journey in real life.

Often the ‘social media role’ is, by default, given to a millennial. What is critical to remember is that while these technological changes may be most associated with millennials it does not mean they’re the most expert in the subject, nor that those changes aren’t impacting other generations just as much. In fact, one of the most prolific tweeters I know in Australia is a baby boomer L&D professional who has taught me a huge amount about the value of social media in learning.

My breakthrough HR moment from SHRM16? It, without a doubt, has been that technology has the power to change the world for the positive. Sal Kahn moved every single person present in the closing keynote describing the impact that Kahn Academy has had on people the world over. I was very misty eyed (OK, I was tearing up) when Kahn described the emailed letters of impact from his students from children and their parents around the word. This man has changed the world with his “delusional optimism” and I’m so happy that the world has embraced his message.

Don’t be scared of technology. Don’t think it is something that you can’t learn because you’re of a certain generation or the couple of times you’ve dipped your toe in the water you’ve found it confusing. The power to connect is incredibly powerful and technology is a great way for you to access a world of people who are willing to help you, your organisation and your employees develop.

Just try it.

SHRM connected.png

 

This article was first published at https://blog.shrm.org/blog/the-hr-world-is-becoming-more-connected-shrm16 

#SoMe, Brand, Uncategorized

Accepting (Or Rejecting) LinkedIn Invites

I love connecting with new people online. I often make connections through Twitter (especially Tweet Chats), conversations in groups on LinkedIn, via comments sections on websites/blogs, I’ve met people via Periscope and Blab and recently discovered HipChat (how cool is that!? Thanks Melissa!).

However one thing I don’t generally do is accept LinkedIn invites from people I don’t know or haven’t had a conversation with previously. There have been a couple of exceptions – when the request has come with a short message about why the person wants to connect I’ve accepted and then had some great conversations, both online and in real life (or IRL for those of you that remember MS Messenger).

My main reason for this is that I like my LinkedIn feed being relevant to me. I get a huge amount of my own professional development from seeing what my connections and groups share and I believe the platform would lose relevance to me if it became a feed of 1001 different irrelevant posts.

When I receive an invite from someone I know I always accept, and if I don’t know them I will go through a couple of steps before declining:

  1. Have they written a message about why they want to connect? If they have and it makes sense to me I’ll accept and send them a message to start a conversation.
  2. If there is no message I check out their LinkedIn profile – have I met them somewhere/worked with them in a past life? It can be easy to dismiss people too quickly, especially if they’ve change their surname or it’s been a few years.
  3. I also do a quick Twitter search – have I interacted with them on that platform?
  4. If something about their profile intrigues me I will send them a message (thanks Helen Blunden for this great LinkedIn email responses article, I’ve adapted the suggested messages and used these myself) asking what they’re looking to achieve out of the connection.
  5. If none of these things are true I will decline the invite.

LinkedIn is a professional network, not a popularity contest. LinkedIn groups (which have gone through a great facelift recently) provide an opportunity for open networking – my personal connections do not need to be that open network.

How do you judge who you accept connection requests from? I don’t believe there is a ‘right’ or ‘wrong’ way to use this platform – just the way that works best for you.

 

First published on LinkedIn

#SoMe, Brand, Personal brand, PKM, Social Media & Learning

What No-one is Telling You About Navigating Your Company’s Employment Brand Online

Are you hearing this a lot?: “future of work…blah blah blah…. millennial… blah… technological shift”?

Yes yes, it is true, it’s real, and we do need to prepare for change in the world of work. But something I’ve noticed is that we aren’t so great at preparing for is what’s just around the corner.

No I’m not talking about Generation Z – I’m talking about the critical role of social and new media in how we manage our employment brand.

You’re reading this – so I know you can use LinkedIn, Google… maybe even Twitter? I love social media for professional development (and those that know me hear me wax lyrical about it all. the. time.) – but social media for PD is an option for business folk. You might use it, you might not, but it won’t really impact on your ability to do your job (yet).

Something that is right around the corner (and already here if you’re in a big market like the U.S.) – the proliferation of employer review websites and apps. The potential impact on employment brand from social and new media is huge.

You might have heard of some of these review and information sharing platforms: Glassdoor, Vault & JobAdvisor, and apps like Whisper and Canary. If you haven’t, you will.

The likelihood of your organisation getting reviewed or spoken about on one of these platforms in the next year? Growing exponentially.

The likelihood of most HR professionals and business owners knowing how to navigate this tricky topic? Not great.

These sites are to the world of work what TripAdvisor is to the travel industry: an incredible opportunity, but a force to be reckoned with. Just one negative review might dictate 100% of your organisation’s rating on such a platform.

So wait… what?

The platforms I’m speaking about are already common in the USA… and due to the global nature of technology and it’s impact on trends in the workplace it won’t be long until your CEO or investors are asking you why weren’t you on top of this?!

A bit of a rundown on the kinds of platforms I’m referring to:

Glassdoor         
One of the most well-known of these sites, Glassdoor is a US-based site where employees (and former employees) anonymously review companies and their management and can post salary data. Glassdoor includes options for employers to pay for an enhanced profile.

Vault 
Vault is all about ranking and reviewing companies, internships and schools. With a wider scope than Glassdoor it seems to be more focused on the graduate market.

JobAdvisor 
This Australian based site is similar to Glassdoor (except I like the interface better) and has a few more Australian employers listed – similar to Glassdoor & Vault it uses a ratings system and gives you information from individual reviewers based on ‘pros’ and ‘cons’.

Whisper 
Whisper wasn’t originally billed as a site to review employers – but it is increasingly being used in reference to user’s jobs, the base concept being it is an anonymous secret sharer where users post their secrets online. It is possible for workplaces to feel the heat from this app (as there’s nothing stopping users naming their workplace in their confessions).

Canary 
Billed as ‘anonymous company chatter’ this app allows users to ‘share insider news, thoughts and rumours with your co-workers’. Aside from the potential intellectual property and privacy concerns Canary is designed to facilitate gossip, which, when it’s anonymous, is potentially an HR  (and PR) nightmare.

Don’t panic:

Just start by getting familiar with these platforms, as well as Twitter, LinkedIn and Facebook along with any other collaboration systems your organisation uses if you aren’t already comfortable with them.
Conversations are going to happen, disgruntled employees are going to post damaging things online. We can write all the policies and procedures we want, but the idea of completely mitigating the risk in this space? Impossible.

What do I need to do?

  • Get familiar with these platforms yourself.
  • Asses whether your organisation is already being talked about.
  • Get out ahead: encourage your star staff to engage in this space – next to 20 stand out reviews, 1 negative review won’t look so bad. But if potential employees, stakeholders or customers just see the 1 negative one? Not good.

wordcloud future of work

Repost from LinkedIn article published 6 September 2015

#SoMe

Social Media & Connectedness In Times of Crisis

This past week has been fairly brutal. On Monday Australia was on tenterhooks as an unknown amount of people were taken hostage by a lone gunman in what has now been called the #SydneySiege.

Tuesday morning we woke up to the news that two hostages and the hostage taker had been killed as police stormed the building.

While horrific events play out daily on a global scale (just today news reached us that a gut-wrenching 141 were killed in an attack on a Peshawar school), it is often the events closer to home that shock and devistate us the most. This is human nature, when people who have lives similar to own (however we may perceive that) are caught up in events that terrify us, our reactions are often much stronger than when it seems ‘far away’.

When the Sydney Siege news broke Monday morning I was at work. Computers switched to streaming coverage of the events unfolding, tablets and phones were constantly refreshing the big news sites. Loved ones were being contacted via text messaging and group messages were being shared on FaceBook.

#illridewithyou badges

I was on Twitter where the #SydneySiege and #MartinPlace hashtags were trending, and soon there was #illridewithyou which now, brings a tear to my eye as it reminded me of the generosity and goodness in people that we often forget as we are quick to anger in times of turmoil.

In hard times, we seek connectedness.

I’m lucky (ok, its not all luck, my workplaces awesome culture was a big reason I took on my current position,) that I work for an organisation that recognises the power of #SoMe. We have a work FaceBook closed group where the Chief Executive shared incredibly powerful words about how we decide to act going forward and how that will define us. (You can scroll down to Peter Burns’ post on the YMCA Victoria FaceBook page posted 3.37pm 16 December 2014).

We use social media to connect, to learn, to build our community, and in difficult times the connectedness we get from these forums means that we grow, learn and heal with each other.

If you’ve fostered the right culture you don’t need to be worried that your people are misusing these tools; because connected, engaged, productive people will exibit those behaviours online too.

I’m so grateful that I could check in on friends in Sydney on Monday. I’m glad that I got to witness #illridewithyou on Tuesday. And I’m a more connected member of my community because of it.